Shipping policy

📦 Shipping Policy

NūSTORY COFFEE CO.

Thank you for shopping with NūSTORY COFFEE CO.! We work hard to roast, pack, and ship your order as quickly as possible so you can enjoy your coffee fresh.

📍 Shipping Locations

We currently ship orders within the United States.

⏱ Processing Times

  • Orders are roasted and shipped within 2–3 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

🚚 Shipping Methods & Times

  • Standard shipping usually takes 3–7 business days after your order has been shipped.

  • Shipping times may vary depending on your location and carrier delays (especially during holidays or inclement weather).

💰 Shipping Rates

  • Shipping rates are calculated at checkout based on your order weight and destination.

  • Free shipping may be offered during special promotions (announced on our site).

📬 Order Tracking

  • Once your order ships, you’ll receive a confirmation email with tracking information.

⚠️ Delays & Issues

  • NūSTORY COFFEE CO. is not responsible for delays caused by carriers, incorrect addresses, or weather conditions.

  • If your order is lost or damaged during shipping, please contact us at nustorycoffee@gmail.com within 7 days of delivery.